Operations Management and Retail

Retail and Operations Management

A Retail Operations Manager is the person who makes sure that all the stores are staffed correctly, deliver operations manuals to store managers, and also train staff. Overall, they ensure that the stores are running smoothly and efficiently. This course covers retail management and operations management within retail, so you will develop a thorough understanding of how to provide excellent customer service and will also be able to fulfil operations management duties to a high standard.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These online courses are open to everyone, all you need is an interest in learning! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

Please note that the course is based on the standards of the USA.

What skills will I gain?

• Learn the principles of retail management
• Learn how to manage a retail store
• We equip you with the skills to manage retail stores and information systems
• Learn about HR management in retail business
• Understand how to manage inventory, production and quality
• Gain knowledge of retail operations management
• Have a clear understanding of retailing theories and elements of the retail environment
• Explore creative and strategic retailmanagement concepts

COURSE CURRICULUM

Module 01 : Retail Management Essentials

• Retail and Customer Service
• Managing Retail Store
• Human Resource Management in Retail
• Retail Store Management
• Retail Information Systems

Module 02 : Retail Operation Management

• Introduction to Retail Operation Management
• Managing Inventory
• Managing Production
• Managing Quality
• Operation Process from the Office

Method of Assessment

• At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
• Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

Certification

Upon the successful completion of the course, you will be awarded the “Certificate in Retail and Operations Management”.

KEY FEATURES

• Gain an accredited UK qualification
• Access to excellent quality study materials
• Learners will be eligible for TOTUM Discount Card
• Personalized learning experience
• One year’s access to the course
• Support by phone, live chat, and email

• Job hunters & School leavers
• College or University student & graduates
• Sales manager or Sales executives
• Marketing assistant or Marketing executives
• New or Temporary staff
• Logistic manager or Logistic assistant
• Retail manager or Retail assistant
• Market researchers or Marketing consultants
• Supply chain assistant or Managers
• Sales operation manager or Sales operation executive

• This course requires no formal prerequisites and this certification is open to everyone

With this qualification, you could become any of the following:

• Area Manager
• Retail Manager
• Team Leader
• Retail Operations Manager

Currently there are no Q&As for this course. Be the first to ask a question.